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Management is the process of Planning, Organizing , Directing and Monitoring . Understanding management can also be seen from the three terms, namely :

1 . Management as a process

2 . Management as a human collectivity

3 . Management as a science and as an art

Management as a process. Understanding management can be seen as a process of understanding by:

1. Encyclopaedia of the social sciences, which is a process where the implementation of a particular purpose implemented and monitored.

2. Haiman, namely management functions to achieve a goal through the activities of others, overseeing efforts by individuals to achieve goals

3. Georgy R. Terry, that is how to achieve goals that have been determined in advance by the activities of others.

Management as a collectivity which is a collection of people working together to achieve a common goal. Collectivity or group of people is called the management, being the person responsible for the implementation of a purpose or activity management called the manager goes.

Management as a science and art. Why is it called so ? because the two can not be separated . Management as a science, because it has been studied for a long time, and have been organized into a theory. This is because in it describes the management of symptoms, these symptoms are then examined using the scientific method that is encapsulated in the principles embodied in the form of a theory.

Management as an art medium, here the view that in the work necessary to achieve a goal together with others, how well ordered the others to cooperate. By the very nature of human activity in general is set (managing) to set required an art here, how others need to work towards a common goal.

Of above definition, it can be concluded that the management is the coordination of all resources through the process of planning, organizing, labor determination, direction and supervision to achieve the goals set in advance.

Key importance of an employee indeed is honesty. We do not need a smart but he is not honest. We need that has honesty, intelligence can be increased. So that they remain loyal working at your place, consider these things:

Create a conducive atmosphere of work and office, fun, familiar and family, make it all work in a culture that you want.

Provide good facilities for them and a clear career path with the standard provisions of a better salary. Reward and punishment must be ruled as well as a consistent program. Note also the family condition.

Upgrade their knowledge and skills, take your time to share your knowledge with them, teach them. Provide training in terms of their weakness.

Make them become better at their jobs by taking heed dreams they want to achieve for themselves and their families.

To develop their leadership, introduce them to leading personalities by providing books, several articles and seminars. Introduce them to your friends who can also teach them about leadership and work ethic.

Give delegates or new responsibilities to maintain your trust to them. Delegation can create the new challenges that can give a new spirit.

Communicate all matters related to your business to them in a regular meeting agenda so that the flavors have grown on them, and you can continue to monitor the development of themselves and their performance.

Often times you may be overwhelmed to complete a task or business activity. This is usually caused because you do not have good time management. If you can set the time then you will gain so much advantage for your life. This time I will share tips on time management so that your activities can be completed and running smoothly.

1. Create a to- do-list. Make a list of what you need to do. Sort by priority that should you do first. Do it one at a time until finished.

2. Adhere to deadlines. Sometimes you underestimate the deadline. Take it easy initially, but when your deadline getting closer, you become troublesome. Strive for the job is completed on time. it will took more time to complete if you do not strive. It also means, more power and money you spend, and you may also be missing other opportunities.

3. Neatness. Neatness whether on computer desks and content will help you get the job done better. otherwise, untidiness may make you need more time. Let's say you are in need of an archive. Because the setting is not good, so you need more time to find it.

4. No multi - tasking. Many people like to do multi - tasking. Though multi-tasking only helps you get started with all of these tasks, but did not finish it. It could even none of the work being completed.

5. Check email constantly. If you are a person who checks email every few minutes, you should immediately stop this habit. Except it’s your job as a customer support that is need to make sure every email is responded quickly. If not, you can check email only in the morning, afternoon, and evening .

6. Avoid distractions. To expedite your job done, as much as possible avoid interference that may arise. Find a quiet place to work. If necessary, close the door. And if there is a phone, does not need to be removed.

7. Rest. Do not forget to take a rest. This will help to restore your energy and focus to be ready in action in the next day. You can also make gifts yourself if you successfully completed your tasks on time.

If we try to open a business, for example a retail store, then surely we must make an investment. This investment could be a building, employees, merchandise, and even a brand. As we know that the brand is the most valuable asset investment in the business world. Chaos and conflict that occurs within the internal business / among employees will make the investments that have been implanted being lost. Therefore the handling and the precautions of a conflict is essential to protect assets and investments that have been implanted.

Conflict is a misunderstanding, opposition desires that give rise to tensions, discrepancies, or differences of opinion among employees. Some say that the conflict includes differences between social and personal values, inability to act in accordance with the principles and personal values, lack of communication, problems are exaggerated or behavioral differences due to differences in cultural background, religion, education, and other factors.

The factors that cause conflict include:

a. Organizational Aspects

These aspects include the lack of manpower, organizational changes, feeling less secure in terms of security and safety, lack of employment standards, substandard coaching career, discrimination in employment, the company's goal is less clear, as well as problems regarding the inter-section of instruments.

b. Managerial Aspects

These aspects include the delegation of authority is not enough, the loyalty that is not intact, the less expert management, and centralization of power continuously.

c. Aspects of Behavior

Behavior usually reflects the two categories above. In particular due to the lack of good communication about how the information delivered, not delivered, or it covered because of a lack of trust in the organization.

d. The other aspect

Conflicts caused by complex organizations, the conflict between the task against the process, and differences in belief and objective value.

CONFLICT RESOLUTION

There are three methods commonly used in conflict resolution, namely:

1. Dominance and Emphasis

These methods include:

Violence, which is the emphasis ratification.

Nurture, is way more diplomatist.

Avoidance, escape to take a firm position.

Majority rule, try to resolve conflicts between groups by conducting a fair vote through the procedures.

2. Compromise

The conflict was resolved through a search path that is acceptable to the parties concerned.

3. Integrative problem solving

Conflicts between employees converted into solving problems through consensus situation, confrontation, and an understanding of the higher goals .

Another important aspect about Bertrand Management Group is that it guarantees you total involvement, devotion, and dedication to your project. They will also give you modification and evaluation services to ensure that your business structure is properly rectified. This is important because it protects your business from lawsuits. Their effectiveness in rendering quality services has earned them good reputation. They also believe in the instigation of change in businesses that do not seem to utilize their full potential.

Several types of organization are:

1. Functional Organization

Is a direct relationship where the direct orders and instructions given directed to the personnel. In general, subordinates reports their activities direct to his superiors, as well as having limited liability. Functional organization grouping the functions of the same or similar activities in shaping an organizational unit.

The goodness of this type is that of power and position is maintained, creating efficiencies through specialization of individual expertise, and allow a more stringent monitoring of peak functions.

The weakness of the functional organization is that it can create conflict between functions, causing bottleneck sequential execution of tasks, respond more slowly, just focus on the interests of his duties, and cause its members more narrow minded and less innovative.

2. Matrix Organization

In this type, subordinate reports to one or more supervisors of a task organization. In a matrix organization, employees have two bosses so that they are in the two authorities.

The first chain of command is functional, where authority flows vertically. The second chain command is lateral or horizontal, where the flow of this authority through the department and conducted by the department heads. Two lines of authority form an organizational structure that resembles a matrix. Matrix organization can accommodate a variety of changes in technology or markets.

The goodness of this type is to maximize the efficient use of department leaders, provides flexibility to the organization, help balance creativity, as well as simplify and increase the freedom of top management in making decisions.

The weakness of this type is the double liability which can create contradictory policies, encouraging opposition power, and his decision is more directed to the approach rather than activities.

3. Centralized organization>

Another important factor that determines the effectiveness of the organization is the degree of centralization or decentralization of authority. The concept of centralization, such as the concept of delegation of authority related to the level where centralized or distributed. It is very closely related to instruction. Decentralization is a broader concept and is associated with the extent of top management to delegate authority to the departments or units further down.

In other words, centralization is the centralization of power and authority, and the nature of the decision is the instruction, while decentralization or delegation of authority is spread widely to organizations under it to make decisions.

Barack Obama is re-elected as President of the United States for the second time, even though Obama's winning percentage against the challenger, Republican Mitt Romney, is very thin. Based on the analysis of researchers and experts election, Obama won because of many factors, both in terms of policy and other matters, namely charisma.

One of Obama's victory is that he makes himself as a charismatic leader and has a high awareness of the people. For example, when Sandy storm hit some U.S. states, Obama deftly directly monitor the area and canceled his campaign schedule. I do not understand if this visit is also an opportunity to campaign for voters or not. But certainly, when a person or a society having some unfortunate, the presence of a leader can greatly help and soothing.

Similarly, in business. The presence of a leader in corporate events will help the confidence and raising employees motivation. For example, a store clerk meeting/gathering, the presence of the CEO and company owner can greatly enhance the employee working spirit. With the presence of top-level management, the employees feel they are cared for. This is very important and should be a major concern. When employees have felt cared, then the company can gain some very important benefits:

1. Employees will candidly reveal her laments about his personal life. From the results of this heart outpouring then the company can define policies concerning welfare.

2. The Company will obtain information about the operational constraints in an honest and transparent. From this information, the company will be able to make the new operational steps or improve the operational systems were deemed impaired.

3. Companies can obtain information on markets and consumer desires. From this information, the marketing strategy can be made not only by statistical figures and data from the reports of the mid-level manager, but directly based on information from the front line. I believe that the accuracy of the information from front-line employees will be better, because they reveal what they are ridden without any interest.

Public awareness, bad productive team, discipline, morale improve, low education, narrow horizons, less persistent, and other matters directly or indirectly affect our performance in carrying out the work. If you are a persistent public servant, then persistence will wear off when you are in an environment that feels has low spirit. If you are a brilliant private employees, your consciousness on work performance will cause a further distance to those who have narrow horizons, and it will make you frustrated.

If you are the store owner, the more sales you achieve then you should need more better human resources. This is where your problem appears. You were getting employees with low discipline, less creative, and narrow-minded. This will certainly affect your performance and your business. Is this a mistake from the hiring process? Maybe. But the Human Resources team felt that the recruitment process is in procedure. Then why did this happen? The recruitment process has been standardized, but the reality on the ground says different. Recruited employees not performing as same as the results of the recruitment process.

This may occur because the operating system has not been updated. Just think, when the store began to stand, with a simple operating system makes the company grow. However, when the company has moved forward, this operating system is no longer relevant, and this affects the overall business performance. Therefore every company must update its operational standards periodically to support company needs.

Management is the process of planning, organization, delivery, and monitoring the efforts of organizations member and other resources to achieve organizational goals have that have been set. Management can also be defined as working with people to determine, interpret, and achieve organizational objectives through the implementation of the functions of the organization and leadership.

There are three main reasons why needs management, namely:

1. To achieve the goal

2. To maintain a balance between the objectives of the conflicting

3. To achieve efficiency and effectiveness

While management functions include:

Plan is needed to determine best procedures to achieve the objectives set.

Is the determination of resources and activities required to achieve organizational or corporate strategic goals. This concerns the necessary delegation of authority to individuals to carry out their duties. This function creates a formal structure where the work is assigned, shared, and coordinated.

Once a plan is created, an organization formed and so does the personnel, the next step is to confirm the employee to move toward a predetermined goal. The function of the actuating is to make the employees do what is desired by superiors, and they have to do it.

Supervision is the discovery and application of methods and equipment to ensure that the plan has been implemented in accordance with a predetermined. Controlling functions include:

- Determination of standards implementation

- Determination of the measures implementation

- Measurement of real implementation

- Taking corrective action which is required.

These functions should be carried out effectively and efficiently, and includes matters relating to legal aspects, ethics in practice, economic factors, restrictions and policies as a result of equipment, as well as a sense of responsibility.

To achieve this, then good leadership is needed. Good leadership should acomodate all interests of the organization without compromising the limitations, capabilities, and personal expectations of the individual in the organization. To that end, leadership should consider the aspect of communication, information, decision-making, and suggestions.