Service is Important in Travel Business
Tourism is one business which service is a main power source. In its activities, tourism involves many interrelated components to each other, such as: reservation service, social, economic, cultural, political, security, and environment. Tourism activity indirectly involves both social life of local communities, tourist, tourism object providers and regulatory policy. People's social relationship is very influential in the tourism development. Close and harmonious relationship between the travelers and local people will develop those tourism activities.
The relationship can be synergistic and mutually between tourists and hosts. The host can be directly and actively involved in the tourism industry such as being an employee in any tourism services providers such as travel agents, hotels, villas, bungalows, restaurants, transportation and so forth. Or hosts might opening some business connected to tourism, like opening reservation services inc, travel agent, tourist guide, or even money changer. There are a lot of business opportunity in tourism.
The main character of tourism is travel from one place to another. The trip is not necessarily the purpose of stay, but done for the purpose of fun, for entertainment, and recreation. A complete tourism consists of four objects, namely: tourists, tourism object, tourist services, and the interaction between the tourists with the environment. The fourth object will be united through EXCELLENT SERVICE to establish a profitable business.
Excellent service in a tourism business started by the question: what motivates tourists to visit an object of tourism? And what they want to do in such object? Those questions will be followed up by actions and strategies to provide the best services to tourists. The hope is that tourists will be satisfied with the travel and they will tell their experiences to their friends, or come back again in the future by bringing along their friends. Again it is said, service is important in Tourism business.
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